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2020 Loyalty Program Trends, Engaging Customers in a New World – Webinar With Impact 21

By MarketDial / Oct 19, 2020

MarketDial had the pleasure of welcoming Bill Hanifin and Jeannie Amerson from our partners at Impact 21 for our October webinar. Topics discussed include customer loyalty and trends in this new world.

Customer loyalty is highly relevant to consumers and can be extremely effective for brands (retailers), despite the confusion about the concepts. In the rapidly changing retail environment of today, loyalty models and delivery mechanisms need to be redefined to resonate with customers.